Shipping Information
Shipping Methods & Delivery Times
We offer several shipping options to meet your needs:
Standard Shipping
- 3-7 business days
- $5.95 – Free on orders over $75
- Tracking included
Express Shipping
- 2-3 business days
- $14.95
- Order before 2 PM for same-day processing
International Shipping
- 7-21 business days depending on destination
- Shipping costs calculated at checkout
- Customs fees and import duties may apply
Order Processing
Processing Time
Most orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking
Once your order ships, you’ll receive a confirmation email with:
- Tracking number
- Carrier information
- Estimated delivery date
Shipping Destinations
We currently ship to:
- United States (all 50 states)
- Canada
- European Union countries
- Australia
- Selected Asian countries
Important Information
Shipping Address
Please double-check your shipping address before completing your order. We cannot modify addresses once an order is placed.
Delivery Issues
If you experience any delivery issues:
- Check your tracking information first
- Contact the carrier directly
- Reach out to us if unresolved
Undeliverable Packages
Packages that are undeliverable will be returned to us. We will contact you to arrange reshipment (additional fees may apply).
International Orders
Customs & Duties
International customers are responsible for:
- All customs fees
- Import duties
- Taxes imposed by their country
Delivery Times
International delivery times may vary due to:
- Customs processing
- Local postal services
- Weather conditions
- Peak seasons
Special Notes
Signature Required
Some orders may require signature upon delivery for security purposes.
Multiple Shipments
Large orders may be shipped in multiple packages. You will receive separate tracking numbers for each shipment.
Holiday Seasons
During peak seasons, please allow additional processing and delivery time.
Lost Packages
If your package hasn’t arrived within the estimated timeframe:
- Contact us after 14 days for domestic orders
- Contact us after 30 days for international orders
Need Help?
For shipping-related questions, contact us through our website contact form. Please include your order number for faster assistance.